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Data protection

We are looking forward to your interest in our online shop. The protection of your privacy is very important to us. Below, we will provide you with detailed information on how to deal with your data.

1. Access data and hosting

You can visit our websites without having to provide any information about your person. Every time a web page is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transferred and the requesting provider (access data), and documents the retrieval.

This access data is evaluated solely for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. This is used in accordance with Art. 6 (1) p. 1 lit. f GDPR of the protection of our legitimate interests in the context of a weighing of interests in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

Hosting services by a third party

As part of a processing on our behalf, a third party provider provides us with the services for hosting and presenting the website. This serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in a correct presentation of our offer. All data collected in the context of the use of this website or in forms provided for this purpose in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the framework explained here.
This service provider is located within a country of the European Union or of the European Economic Area.

2. Data collection and use for contract processing and opening of a customer account

We collect personal data if you voluntarily provide us with these data in the context of your order, when you contact us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, since in these cases we make the data mandatory for contract processing, or to process your contact or opening of the customer account, and you do not complete the order and/or the opening of the account without specifying the customer's account or opening the account, or not to be able to send contact. Which data are collected is visible from the respective input forms. We use the data provided by them in accordance with Art. 6 para. 1 p. 1 lit. b GDPR for the processing of contracts and processing of your inquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiration of the tax and trade-legal retention periods, unless you have expressly consented to further use of your data or we reserve the right to use over-going data usage, which is legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by means of a message to the contact details described below or via a function provided for this purpose in the customer account.

3. Data transfer

For the performance of the contract in accordance with Art. 6 (1) p. 1 lit. b DSGVO we pass your data on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we give the payment data collected for this purpose to the credit institution responsible for the payment and, if applicable, for the settlement of payments. for payment service providers who are responsible for payment services to the selected payment service. In part, the selected payment service providers also collect this data yourself, as far as you create an account there. In this case, you must log in to the payment service provider in the order process with your access data. In this respect, the data protection declaration of the respective payment service provider shall apply.

4. E-mail newsletter and post-marketing

E-mail advertising with registration for the newsletter
If you sign up to our newsletter, we will use the data required for this purpose or separately provided by you, in order to regularly send you our e-mail newsletter based on your consent pursuant to Art. 6 para. 1 S. 1 lit. A GDPR is to be sent.

The unsubscribe from the newsletter is possible at any time and can be done either by a message to the contact possibility described below or via a link provided for this in the newsletter. After logging out, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use the data in excess of this, which is permitted by law and which we inform you about in this declaration.

The newsletter is sent as part of a processing on our behalf by a service provider to which we pass on your e-mail address for this purpose.

This service provider is located within a country of the European Union or of the European Economic Area.

Postal advertising and your right of objection

In addition, we reserve the right to use your first and last name as well as your postal address for your own advertising purposes, e.g. for sending interesting offers and information about our products by letter post. This serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in a promotional address of our customers pursuant to Art. 6 para. 1 S. 1 lit. f DSGVO.

In the course of a processing on our behalf, the advertisements will be provided by a service provider to which we will pass on your data.
You may object to the storage and use of your data for these purposes at any time by means of a message to the contact details described below.

  1. Integration of Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website for the display of our Trusted Shops Gütesiegels and the collected reviews as well as the offer of the Trusted Shops products for buyers after an order.
This serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in an optimal marketing of our offer pursuant to Art. 6 para. 1, p. 1 lit. f DSGVO. The trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When the trustbadge is called up, the web server automatically saves a so-called server log file, which e.g. Your IP address, date and time of the call, transferred data volume and the requesting provider (access data) contains and documented the retrieval. This access data will not be evaluated and will be overwritten automatically at the latest seven days after the end of your page visit.
Further personal data will only be transferred to Trusted Shops, insofar as you have agreed to do so, after the conclusion of an order for the use of Trusted Shops products will decide or have already registered for the use. In this case, the contractual agreement concluded between you and Trusted Shops applies.

  1. Cookies and Web Analytics

In order to make the visit of our website attractive and to enable the use of certain functions in order to display suitable products or to market research we use so-called cookies on different pages. This serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in an optimised presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies used by us will be deleted after the end of the browser session, i.e. after closing your browser (so-called "cookies"). Session cookies). Other cookies remain on your device and allow us to recognize your browser on the next visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or to exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

When you do not accept cookies, the functionality of our website may be limited.

 

Use of Google (Universal) Analytics for web analytics

Insofar as you have given your consent in accordance with Art. 6 sec. 1 lit. a GDPR, this website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.de) for the purpose of website analysis. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating the IP anonymization on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The anonymized IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google. After our use of Google Analytics has been used for purpose and the end of the use of Google Analytics, the data collected in this connection will be deleted.

Google LLC is headquartered in the United States and is certified under the EU-US Privacy Shield. A current certificate canhere.As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available at the following link:http://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google.

As an alternative to the browser plug-in, you canthis linkthe future. An opt-out cookie is stored on your device. If you delete your cookies, you will be asked to give your consent again.

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. When you visit a page, your browser loads the required web fonts into their browser cache to display text and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This will make Google aware that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Article 6 (1) lit. f GDPR.

If your browser does not support Web Fonts, a default font will be used by your computer. For more information about Google Web Fonts, seehttps://developers.google.com/fonts/faqand in Google's Privacy Policy:https://policies.google.com/privacy

Google Maps

visualize geographic information. When using Google Maps, Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043) also collects, processes and uses data on the use of the Maps functions by visitors to the websites. For more information about Google's data processing, see Google's privacy policy, which youhttps://policies.google.com/privacycan access at .


7. Contact options and your rights

rights:

  • Article 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 GDPR, the right to request without delay the correction of inaccurate or complete your personal data stored by us;
  • pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing
    - in order to exercise the right to freedom of expression and information;
    - to fulfil a legal obligation;
    -
    assert, exercise or defend legal claims,
  • pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, to the extent
    - the accuracy of the data is disputed by you;
    - the processing is unlawful, but you refuse to delete it;
    - we no longer need the data, but you need it to assert, exercise or defend legal claims, or
    - you have objected to the processing in accordance with Article 21 GDPR;
  • pursuant to Article 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller;
  • the right to complain to a supervisory authority in accordance with Article 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our registered office.


If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data, as well as revocation of any consents or objections to a specific use of data, please contact our company

Data protection supervisor

DSBX UG (limited liability)
represented by the Managing Director Lawyer Boris Burow
Gablonzerstr. 4
76185 Karlsruhe
novacare@dsbx.one

Right to object

Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for the purposes of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to object if there are reasons arising from your particular situation.

After exercising your right to object, we will not process your personal data for these purposes, unless we can prove compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for the purposes of direct marketing. We will not process your personal data for this purpose.